Artificial Intelligence

We can finally say AI isn't killing jobs. A new paper from me, Lisa K. Simon, and Ryan Stevens uses firm-level spend and workforce data from Ramp and Revelio Labs across 21K U.S. businesses to measure AI's impact on jobs. We find: - Firms that adopt AI heavily grow headcount 10% over two years following adoption. Low adopters see no statistically significant change. - Entry-level hiring grows faster: 12% over two years. - These gains are concentrated in high adoption sectors, like tech. Our paper is out TODAY, but this is not my last word. We will update these results as more data comes in. Read our paper and explore your own job function: https://lnkd.in/ecKfqHKC Read my substack here: https://lnkd.in/eSQimwF9

Yesterday I had one of those rare conversations that stays with you. I sat down with Dr. Rebecca Hinds, PhD from Glean to unpack her new research, The AI Transformation 100, and it completely reframed how I think about AI in organizations. In the article I just published, I share the insights that hit me hardest — because they match exactly what I see with executives and teams every day. Here’s what you’ll learn: 🔸80% of AI transformation is just… transformation. The same human issues, politics, and leadership gaps — simply amplified by AI. 🔸AI is a megaphone. Healthy cultures accelerate. Broken workflows break faster. Rebecca’s data makes this painfully clear. 🔸Leadership behavior is the biggest adoption driver. If leaders don’t use AI themselves, their teams won’t either. 🔸100 practical ideas from 100+ leaders. Not hype — real moves happening right now. This is one of the most grounded and useful reports I’ve come across. The AI Transformation 100 releases today and I strongly encourage every business leader to read it. Access the full report and join the conversation: https://lnkd.in/e7YYwBrt And if you want the deeper story, don’t miss my full interview with Rebecca — you’ll want to watch it to the end: https://lnkd.in/egsdhVaA #GleanAmbassador #AITransformation #Leadership #ArtificialIntelligence #DigitalTransformation #ChangeManagement #FutureOfWork #BusinessStrategy #Innovation

Something VERY cool just happened in California and… it could be the future of energy.   On July 29, just as the sun was setting, California’s electric grid was reaching peak demand.   However, instead of ramping up fossil fuel resources, the California Independent System Operator (CAISO) and local utilities decided to lean on a network of thousands of home batteries.   More than 100,000 residential battery systems (made up primarily by Sunrun and Tesla customers) delivered about 535 megawatts of power to California’s grid right as demand peaked, visibly reducing net load (as shown in the graphic).   Now, this may not seem like a lot but 535 megawatts is enough to power more than half of the city of San Francisco and that can make all the difference when a grid is under stress.   This is what’s called a Virtual Power Plant or VPP. It’s a network of distributed energy resources that grid operators can call on in an emergency to provide greater resilience to our energy systems. Homeowners are compensated for the dispatch, grid operators are given another tool for reliability, and ratepayers are saved from instability. It’s a win-win-win.   Now, this was just a test to prepare for other need-based dispatches during heat waves in August and September. But it’ historic.   As homeowners add more solar and storage resources, the impact of these dispatch events will become even more profound and even more necessary. This was the second time this summer that VPPs have been dispatched in California and I expect to see even more as this technology improves.   Shout out to Sunrun, Tesla, and all companies who participated. Keep up the great work.

We’ve all heard about AI’s potential to boost productivity. But what truly matters to me is whether it’s making work better for the people who show up every day. At Cisco, our People Intelligence team, in collaboration with IT, has been exploring this very topic, and the findings are fascinating. Here are five key insights from our research that leaders should take seriously: 1. Leaders are key to adoption. At Cisco, employees are 2x more likely to use AI if their direct leader uses it. 2. Generic AI training doesn’t work. Role-specific, practical training accelerates AI use. 3. Confidence gaps exist among senior leaders. Directors at Cisco often feel less confident with AI than mid-level employees, underscoring the need for tailored support at all levels. 4. Employee autonomy fuels adoption. Hybrid work environments are powerful accelerators for AI adoption, while mandates can hinder it. Employees who voluntarily go to the office are more likely to use AI, while those who are required to work on-site have lower adoption. 5. AI use is linked to employee well-being, but the relationship is complex, with both benefits and trade-offs that require thoughtful navigation. This is just the beginning. Next, we’re looking at how AI is transforming the way teams operate. For now, one thing is clear, employees who use AI aren’t just more productive. They’re also more engaged, better aligned with company strategy, and empowered to focus on meaningful work. #AIAdoption #EmployeeExperience #FutureOfWork

Invisible UX is coming 🔥 And it’s going to change how we design products, forever. For decades, UX design has been about guiding users through an experience. We’ve done that with visible interfaces: Menus. Buttons. Cards. Sliders. We’ve obsessed over layouts, states, and transitions. But with AI, a new kind of interface is emerging: One that’s invisible. One that’s driven by intent, not interaction. Think about it: You used to: → Open Spotify → Scroll through genres → Click into “Focus” → Pick a playlist Now you just say: “Play deep focus music.” No menus. No tapping. No UI. Just intent → output. You used to: → Search on Airbnb → Pick dates, guests, filters → Scroll through 50+ listings Now we’re entering a world where you guide with words: “Find me a cabin near Oslo with a sauna, available next weekend.” So the best UX becomes barely visible. Why does this matter? Because traditional UX gives users options. AI-native UX gives users outcomes. Old UX: “Here are 12 ways to get what you want.” New UX: “Just tell me what you want & we’ll handle the rest.” And this goes way beyond voice or chat. It’s about reducing friction. Designing systems that understand intent. Respond instantly. And get out of the way. The UI isn’t disappearing. It’s mainly dissolving into the background. So what should designers do? Rethink your role. Going forward you’ll not just lay out screens. You’ll design interactions without interfaces. That means: → Understanding how people express goals → Guiding model behavior through prompt architecture → Creating invisible guardrails for trust, speed, and clarity You are basically designing for understanding. The future of UX won’t be seen. It will be felt. Welcome to the age of invisible UX. Ready for it?

AI is not failing because of bad ideas; it’s "failing" at enterprise scale because of two big gaps: 👉 Workforce Preparation 👉 Data Security for AI While I speak globally on both topics in depth, today I want to educate us on what it takes to secure data for AI—because 70–82% of AI projects pause or get cancelled at POC/MVP stage (source: #Gartner, #MIT). Why? One of the biggest reasons is a lack of readiness at the data layer. So let’s make it simple - there are 7 phases to securing data for AI—and each phase has direct business risk if ignored. 🔹 Phase 1: Data Sourcing Security - Validating the origin, ownership, and licensing rights of all ingested data. Why It Matters: You can’t build scalable AI with data you don’t own or can’t trace. 🔹 Phase 2: Data Infrastructure Security - Ensuring data warehouses, lakes, and pipelines that support your AI models are hardened and access-controlled. Why It Matters: Unsecured data environments are easy targets for bad actors making you exposed to data breaches, IP theft, and model poisoning. 🔹 Phase 3: Data In-Transit Security - Protecting data as it moves across internal or external systems, especially between cloud, APIs, and vendors. Why It Matters: Intercepted training data = compromised models. Think of it as shipping cash across town in an armored truck—or on a bicycle—your choice. 🔹 Phase 4: API Security for Foundational Models - Safeguarding the APIs you use to connect with LLMs and third-party GenAI platforms (OpenAI, Anthropic, etc.). Why It Matters: Unmonitored API calls can leak sensitive data into public models or expose internal IP. This isn’t just tech debt. It’s reputational and regulatory risk. 🔹 Phase 5: Foundational Model Protection - Defending your proprietary models and fine-tunes from external inference, theft, or malicious querying. Why It Matters: Prompt injection attacks are real. And your enterprise-trained model? It’s a business asset. You lock your office at night—do the same with your models. 🔹 Phase 6: Incident Response for AI Data Breaches - Having predefined protocols for breaches, hallucinations, or AI-generated harm—who’s notified, who investigates, how damage is mitigated. Why It Matters: AI-related incidents are happening. Legal needs response plans. Cyber needs escalation tiers. 🔹 Phase 7: CI/CD for Models (with Security Hooks) - Continuous integration and delivery pipelines for models, embedded with testing, governance, and version-control protocols. Why It Matter: Shipping models like software means risk comes faster—and so must detection. Governance must be baked into every deployment sprint. Want your AI strategy to succeed past MVP? Focus and lock down the data. #AI #DataSecurity #AILeadership #Cybersecurity #FutureOfWork #ResponsibleAI #SolRashidi #Data #Leadership

𝗜𝗳 𝘆𝗼𝘂 𝘄𝗮𝗻𝘁 𝘁𝗼 𝗯𝘂𝗶𝗹𝗱 𝗮𝗻 𝗔𝗜 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝘆 𝗳𝗼𝗿 𝘆𝗼𝘂𝗿 𝗰𝗼𝗺𝗽𝗮𝗻𝘆, 𝘆𝗼𝘂 𝗳𝗶𝗿𝘀𝘁 𝗻𝗲𝗲𝗱 𝘁𝗼 𝗯𝘂𝗶𝗹𝗱 𝗮 𝘀𝗼𝗹𝗶𝗱 𝗱𝗮𝘁𝗮 𝗶𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲 𝗮𝗻𝗱 𝗲𝗻𝗳𝗼𝗿𝗰𝗲 𝘀𝘁𝗿𝗶𝗰𝘁 𝗱𝗮𝘁𝗮 𝗵𝘆𝗴𝗶𝗲𝗻𝗲. Getting your house in order is the foundation for delivering on any AI ambition. The MIT Technology Review — based on insights from 205 C-level executives and data leaders — lays it out clearly: 𝗠𝗼𝘀𝘁 𝗰𝗼𝗺𝗽𝗮𝗻𝗶𝗲𝘀 𝗱𝗼 𝗻𝗼𝘁 𝗳𝗮𝗰𝗲 𝗮𝗻 𝗔𝗜 𝗽𝗿𝗼𝗯𝗹𝗲𝗺. 𝗧𝗵𝗲𝘆 𝗳𝗮𝗰𝗲 𝗰𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲𝘀 𝗶𝗻 𝗱𝗮𝘁𝗮 𝗾𝘂𝗮𝗹𝗶𝘁𝘆, 𝗶𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲, 𝗮𝗻𝗱 𝗿𝗶𝘀𝗸 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁. Therefore, many firms are still stuck in pilots, not production. Changing that requires strong data foundations, scalable architectures, trusted partners, and a shift in how companies think about creating real value with AI. Because pilots are easy, BUT scaling AI across the enterprise is hard. 𝗛𝗲𝗿𝗲 𝗮𝗿𝗲 𝘁𝗵𝗲 𝗸𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀: ⬇️ 1. 95% 𝗼𝗳 𝗰𝗼𝗺𝗽𝗮𝗻𝗶𝗲𝘀 𝗮𝗿𝗲 𝘂𝘀𝗶𝗻𝗴 𝗔𝗜 — 𝗯𝘂𝘁 76% 𝗮𝗿𝗲 𝘀𝘁𝘂𝗰𝗸 𝗮𝘁 𝗷𝘂𝘀𝘁 1–3 𝘂𝘀𝗲 𝗰𝗮𝘀𝗲𝘀:   ➜ The gap between ambition and execution is huge. Scaling AI across the full business will define competitive advantage over the next 24 months. 2. 𝗗𝗮𝘁𝗮 𝗾𝘂𝗮𝗹𝗶𝘁𝘆 𝗮𝗻𝗱 𝗹𝗶𝗾𝘂𝗶𝗱𝗶𝘁𝘆 𝗮𝗿𝗲 𝘁𝗵𝗲 𝗿𝗲𝗮𝗹 𝗯𝗼𝘁𝘁𝗹𝗲𝗻𝗲𝗰𝗸𝘀: ➜ Without curated, accessible, and trusted data, no AI strategy can succeed — no matter how powerful the models are. 3. 𝗚𝗼𝘃𝗲𝗿𝗻𝗮𝗻𝗰𝗲, 𝘀𝗲𝗰𝘂𝗿𝗶𝘁𝘆, 𝗮𝗻𝗱 𝗽𝗿𝗶𝘃𝗮𝗰𝘆 𝗮𝗿𝗲 𝘀𝗹𝗼𝘄𝗶𝗻𝗴 𝗔𝗜 𝗱𝗲𝗽𝗹𝗼𝘆𝗺𝗲𝗻𝘁 — 𝗮𝗻𝗱 𝘁𝗵𝗮𝘁 𝗶𝘀 𝗮 𝗴𝗼𝗼𝗱 𝘁𝗵𝗶𝗻𝗴:   ➜ 98% of executives say they would rather be safe than first. Trust, not speed, will win in the next AI wave. 4. 𝗦𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘇𝗲𝗱, 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀-𝘀𝗽𝗲𝗰𝗶𝗳𝗶𝗰 𝗔𝗜 𝘂𝘀𝗲 𝗰𝗮𝘀𝗲𝘀 𝘄𝗶𝗹𝗹 𝗱𝗿𝗶𝘃𝗲 𝘁𝗵𝗲 𝗺𝗼𝘀𝘁 𝘃𝗮𝗹𝘂𝗲:  ➜ Generic generative AI (chatbots, text generation) is table stakes. True differentiation will come from custom, domain-specific applications. 5. 𝗟𝗲𝗴𝗮𝗰𝘆 𝘀𝘆𝘀𝘁𝗲𝗺𝘀 𝗮𝗿𝗲 𝗮 𝗺𝗮𝗷𝗼𝗿 𝗱𝗿𝗮𝗴 𝗼𝗻 𝗔𝗜 𝗮𝗺𝗯𝗶𝘁𝗶𝗼𝗻𝘀:  ➜ Firms sitting on fragmented, outdated infrastructure are finding that retrofitting AI into legacy systems is often more costly than building new foundations. 6. 𝗖𝗼𝘀𝘁 𝗿𝗲𝗮𝗹𝗶𝘁𝗶𝗲𝘀 𝗮𝗿𝗲 𝗵𝗶𝘁𝘁𝗶𝗻𝗴 𝗵𝗮𝗿𝗱: ➜ From GPUs to energy bills, AI is not cheap — and mid-sized companies face the biggest barriers. Smart firms are building realistic ROI models that go beyond hype. 𝗕𝘂𝗶𝗹𝗱𝗶𝗻𝗴 𝗮 𝗳𝘂𝘁𝘂𝗿𝗲-𝗿𝗲𝗮𝗱𝘆 𝗔𝗜 𝗲𝗻𝘁𝗲𝗿𝗽𝗿𝗶𝘀𝗲 𝗶𝘀𝗻’𝘁 𝗮𝗯𝗼𝘂𝘁 𝗰𝗵𝗮𝘀𝗶𝗻𝗴 𝘁𝗵𝗲 𝗻𝗲𝘅𝘁 𝗺𝗼𝗱𝗲𝗹 𝗿𝗲𝗹𝗲𝗮𝘀𝗲.   𝗜𝘁’𝘀 𝗮𝗯𝗼𝘂𝘁 𝘀𝗼𝗹𝘃𝗶𝗻𝗴 𝘁𝗵𝗲 𝗵𝗮𝗿𝗱 𝗽𝗿𝗼𝗯𝗹𝗲𝗺𝘀 — 𝗱𝗮𝘁𝗮, 𝗶𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲, 𝗴𝗼𝘃𝗲𝗿𝗻𝗮𝗻𝗰𝗲, 𝗮𝗻𝗱 𝗥𝗢𝗜 — 𝘁𝗼𝗱𝗮𝘆.

🚨 AI Privacy Risks & Mitigations Large Language Models (LLMs), by Isabel Barberá, is the 107-page report about AI & Privacy you were waiting for! [Bookmark & share below]. Topics covered: - Background "This section introduces Large Language Models, how they work, and their common applications. It also discusses performance evaluation measures, helping readers understand the foundational aspects of LLM systems." - Data Flow and Associated Privacy Risks in LLM Systems "Here, we explore how privacy risks emerge across different LLM service models, emphasizing the importance of understanding data flows throughout the AI lifecycle. This section also identifies risks and mitigations and examines roles and responsibilities under the AI Act and the GDPR." - Data Protection and Privacy Risk Assessment: Risk Identification "This section outlines criteria for identifying risks and provides examples of privacy risks specific to LLM systems. Developers and users can use this section as a starting point for identifying risks in their own systems." - Data Protection and Privacy Risk Assessment: Risk Estimation & Evaluation "Guidance on how to analyse, classify and assess privacy risks is provided here, with criteria for evaluating both the probability and severity of risks. This section explains how to derive a final risk evaluation to prioritize mitigation efforts effectively." - Data Protection and Privacy Risk Control "This section details risk treatment strategies, offering practical mitigation measures for common privacy risks in LLM systems. It also discusses residual risk acceptance and the iterative nature of risk management in AI systems." - Residual Risk Evaluation "Evaluating residual risks after mitigation is essential to ensure risks fall within acceptable thresholds and do not require further action. This section outlines how residual risks are evaluated to determine whether additional mitigation is needed or if the model or LLM system is ready for deployment." - Review & Monitor "This section covers the importance of reviewing risk management activities and maintaining a risk register. It also highlights the importance of continuous monitoring to detect emerging risks, assess real-world impact, and refine mitigation strategies." - Examples of LLM Systems’ Risk Assessments "Three detailed use cases are provided to demonstrate the application of the risk management framework in real-world scenarios. These examples illustrate how risks can be identified, assessed, and mitigated across various contexts." - Reference to Tools, Methodologies, Benchmarks, and Guidance "The final section compiles tools, evaluation metrics, benchmarks, methodologies, and standards to support developers and users in managing risks and evaluating the performance of LLM systems." 👉 Download it below. 👉 NEVER MISS my AI governance updates: join my newsletter's 58,500+ subscribers (below). #AI #AIGovernance #Privacy #DataProtection #AIRegulation #EDPB

𝗧𝗵𝗲 𝗔𝗜 𝗔𝗴𝗲𝗻𝘁𝘀 𝗦𝘁𝗮𝗶𝗿𝗰𝗮𝘀𝗲 represents the 𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲𝗱 𝗲𝘃𝗼𝗹𝘂𝘁𝗶𝗼𝗻 from passive AI models to fully autonomous systems. Each level builds upon the previous, creating a comprehensive framework for understanding how AI capabilities progress from basic to advanced: BASIC FOUNDATIONS: • 𝗟𝗮𝗿𝗴𝗲 𝗟𝗮𝗻𝗴𝘂𝗮𝗴𝗲 𝗠𝗼𝗱𝗲𝗹𝘀: The foundation of modern AI systems, providing text generation capabilities • 𝗘𝗺𝗯𝗲𝗱𝗱𝗶𝗻𝗴𝘀 & 𝗩𝗲𝗰𝘁𝗼𝗿 𝗗𝗮𝘁𝗮𝗯𝗮𝘀𝗲𝘀: Critical for semantic understanding and knowledge organization • 𝗣𝗿𝗼𝗺𝗽𝘁 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿𝗶𝗻𝗴: Optimization techniques to enhance model responses • 𝗔𝗣𝗜𝘀 & 𝗘𝘅𝘁𝗲𝗿𝗻𝗮𝗹 𝗗𝗮𝘁𝗮 𝗔𝗰𝗰𝗲𝘀𝘀: Connecting AI to external knowledge sources and services INTERMEDIATE CAPABILITIES: • 𝗖𝗼𝗻𝘁𝗲𝘅𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Handling complex conversations and maintaining user interaction history • 𝗠𝗲𝗺𝗼𝗿𝘆 & 𝗥𝗲𝘁𝗿𝗶𝗲𝘃𝗮𝗹 𝗠𝗲𝗰𝗵𝗮𝗻𝗶𝘀𝗺𝘀: Short and long-term memory systems enabling persistent knowledge • 𝗙𝘂𝗻𝗰𝘁𝗶𝗼𝗻 𝗖𝗮𝗹𝗹𝗶𝗻𝗴 & 𝗧𝗼𝗼𝗹 𝗨𝘀𝗲: Enabling AI to interface with external tools and perform actions • 𝗠𝘂𝗹𝘁𝗶-𝗦𝘁𝗲𝗽 𝗥𝗲𝗮𝘀𝗼𝗻𝗶𝗻𝗴: Breaking down complex tasks into manageable components • 𝗔𝗴𝗲𝗻𝘁-𝗢𝗿𝗶𝗲𝗻𝘁𝗲𝗱 𝗙𝗿𝗮𝗺𝗲𝘄𝗼𝗿𝗸𝘀: Specialized tools for orchestrating multiple AI components ADVANCED AUTONOMY: • 𝗠𝘂𝗹𝘁𝗶-𝗔𝗴𝗲𝗻𝘁 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻: AI systems working together with specialized roles to solve complex problems • 𝗔𝗴𝗲𝗻𝘁𝗶𝗰 𝗪𝗼𝗿𝗸𝗳𝗹𝗼𝘄𝘀: Structured processes allowing autonomous decision-making and action • 𝗔𝘂𝘁𝗼𝗻𝗼𝗺𝗼𝘂𝘀 𝗣𝗹𝗮𝗻𝗻𝗶𝗻𝗴 & 𝗗𝗲𝗰𝗶𝘀𝗶𝗼𝗻-𝗠𝗮𝗸𝗶𝗻𝗴: Independent goal-setting and strategy formulation • 𝗥𝗲𝗶𝗻𝗳𝗼𝗿𝗰𝗲𝗺𝗲𝗻𝘁 𝗟𝗲𝗮𝗿𝗻𝗶𝗻𝗴 & 𝗙𝗶𝗻𝗲-𝗧𝘂𝗻𝗶𝗻𝗴: Optimization of behavior through feedback mechanisms • 𝗦𝗲𝗹𝗳-𝗟𝗲𝗮𝗿𝗻𝗶𝗻𝗴 𝗔𝗜: Systems that improve based on experience and adapt to new situations • 𝗙𝘂𝗹𝗹𝘆 𝗔𝘂𝘁𝗼𝗻𝗼𝗺𝗼𝘂𝘀 𝗔𝗜: End-to-end execution of real-world tasks with minimal human intervention The Strategic Implications: • 𝗖𝗼𝗺𝗽𝗲𝘁𝗶𝘁𝗶𝘃𝗲 𝗗𝗶𝗳𝗳𝗲𝗿𝗲𝗻𝘁𝗶𝗮𝘁𝗶𝗼𝗻: Organizations operating at higher levels gain exponential productivity advantages • 𝗦𝗸𝗶𝗹𝗹 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁: Engineers need to master each level before effectively implementing more advanced capabilities • 𝗔𝗽𝗽𝗹𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗣𝗼𝘁𝗲𝗻𝘁𝗶𝗮𝗹: Higher levels enable entirely new use cases from autonomous research to complex workflow automation • 𝗥𝗲𝘀𝗼𝘂𝗿𝗰𝗲 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀: Advanced autonomy typically demands greater computational resources and engineering expertise The gap between organizations implementing advanced agent architectures versus those using basic LLM capabilities will define market leadership in the coming years. This progression isn't merely technical—it represents a fundamental shift in how AI delivers business value. Where does your approach to AI sit on this staircase?